Crystal Lake and Barrington Auto Repair

This was the second time I had service done by Douglas. Same Barrington location, two different vehicles. Both visits were a very good experience. Friendly, good communication, projection of honesty, at a fair price. I look forward to building a long term business relationship. Thank you to the whole Team there.

Excellent as always!

Carl and team took great care of me and my car, turning it around quickly and getting me back on the road.

as always, excellent service

We had an excellent experience with Douglas Automotive. They were attentive and scheduling was easy. I spoke directly to the mechanic about the issues with the car and Ben was extremely knowledgeable and thorough. We were very pleased with the service and will continue to depend on Douglas for our repair needs. Thanks again!

We had an excellent experience with Douglas Automotive. They were attentive and scheduling was easy. I spoke directly to the mechanic about the issues with the car and Ben was extremely knowledgeable and thorough. We were very pleased with the service and will continue to depend on Douglas for our repair needs. Thanks again! Ken F.

Douglas always goes the extra mile in keeping our cars in top condition.

Excellent service! My brakes started making a loud grinding noise while on my way to work, and I was able to drop my car off after work for them to look at the next day. Mike was friendly, professional, and kept me in the loop throughout the repair. He explained things in a way that I understood, without being condescending at all, and answered all of my questions clearly. I will definitely be back for my next repair!

Always friendly, and always want the best for my car. They never push any kind of services on me, they only have me do what's completely necessary and then suggest a few impending services for the future.