Crystal Lake Auto Repair & Tire
My 2010 Outback had severe brake pedal travel and softness. Ty and Edward were very helpful along every step of the way. It was initially determined my master cylinder needed replacement and it was further found that brake fluid had also leaked back into the power brake booster adding to the fix. After completion of the above (with many power bleedings) the brakes were still somewhat soft and a difficult troubleshooting process continued. In the end it was determined the ABS modulator (which rarely fails) was the final suspect. Replacing it brought the brakes back to their original firm condition. Along the way it was suspected someone may have contaminated the brake system with the wrong fluid causing the series of components to fail. Kudos to the Douglas Team for sticking with this and resolving such a difficult issue. This was 'top notch repair work' by a very honorable company!