Carl was very helpful in taking care of my car problems. I will certainly come back and pass my experience with Douglas on!
Excellent customer service. Did a remarkable job considering the short notice I gave them. Very good with follow up phone calls and or texts. I am a repeat customer and will continue to be one.
As always, this was a great experience. Thanks for all your hard work!
I have had a number of serious repairs done by Chuck. Never seen or talked to him, but his work is awesome on my Jeep. I really like Carl at the front desk too. Always on top of it. I can trust my vehicle here.
Mike is awesome at the Crystal Lake location. Fast service and he explains everything needed or not needed. Much appreciated!!!
First visit to Douglas in Barrington was a great overall experience from appointment setting to the post service follow-up. Quality work - great communication - on time service - value$