Crystal Lake and Barrington Auto Repair

Front desk was curious and quickly got me in the lineup for service. Fixed my repair and gave me a list of things to keep an eye on.

Douglas Automotive is hidden gem, Carl is very professional manager, his mechanic Robert is the best , he can solve every problem on any car, his work is labor of love, he takes each car , like his own. I will be visiting them with all my cars from now on, I do not mind drive some distance from my house.

We've been having our cars serviced at Douglas Auto for more than 20 years and have never been disappointed with any aspect of their service. Prices are reasonable and we can depend on the quality of work done by their auto mechanics. We moved from the Crystal Lake area 2 years ago but still drive about 1 hour each way to have our cars serviced as we don't believe we could find any auto service locations near where we now live that could equal the quality and dependable service provide by Douglas Auto.

Good service and honest people

We always receive the highest level of service for both of our vehicles. Rob does an excellent in taking care of them when service is need.

Always a great experience.

Honest. Honest. Honest. These guys are trustworthy professionals! Every time I bring one of my vehicles in to get serviced they walk me through the whole process and show me exactly what the issue is. Pricing is very good but most of all I walk in knowing these guys truly care about their customers! I will be a life long customer!

Whenever I've had any issues with my cars I've always gone to Chris Bach. He and Douglas Automotive have been life safers! Always up front about costs, no hidden fees and just genuinely great people to work with. Highly recommend and will never take my cars any where else!

Good quality work, reasonable price. Thank you Douglas Automotive

Great service, fair prices. Best shop in the area. Chris explained everything completely and my car was fixed right.