Very friendly ! Informed on what total will be before performed! No surprises! #1 in customer service.
I am very happy with the clear communications, honest opinion, and efficient service I received at Douglas Automotive.
Fantastic and thorough service! My 200,000+ mile van runs like new! Highly recommended and very honest organization. Great customer service!
Service with integrity for sure! Very thorough and top notch service. My van sounds and drives like new, even though it has 200, 000+ miles! Highly recommend! Customer service is very easy and helpful too!
Quick friendly service getting my oil changed.
I was looking for a shop that we could trust to do the work of my daughters car and my wife had a friend who had taken their car to Douglas many times. I have to say I was very impressed with the professionalism and the impressive repair shop. Not only did they do you want what is required to repair the car, they did it in a timely matter. I would not hesitate to bring my cars there in the future for any further repairs that I would need. And I would recommend this to my family and friends.
Service is always consistently TOP NOTCH in all departments!! I've recommended them so many times...We totally trust their advice and their repairs and honestly would not go anywhere else!
I have had nothing but positive experiences with Douglas Automotive of Barrington. Great communicators. Responsive. Meet commitments. Five stars.
I was very pleased with the level of service and communication I received from Douglas Automotive. My issue was addressed honestly and the repair was taken care of quickly. Highly recommended.