I will be a lifelong customer of Douglas Automotive. They are all great and very professional. They are also very easy to work with. You guys Rock!!! David Villarreal is still my favorite. He is the Man.!!! Always 5 star treatment.
Thanks again for the great, dependable, and friendly service!
Ty is always very helpful and explains your options thoroughly and let's you know what needs to be fixed right away and what can wait. Highly recommended!
Great job as always.
Staff was courteous and helpful ..even offered to bring me home. Thank you! It's not easy to find a business that cares for their customers.it's appreciated. Thank you again! And don't work too hard!
Respectful, helpful and reasonable prices
Cristian, thank you for the review! Be sure to give us a call if we can ever lend a hand with anything. -Doug M., Owner
Diagnostic and repair work was very appreciated. Highly recommend and will continue to use Douglas in the future for all of our vehicles.
Prompt, respectful, and flexible
I took my vehicle to get checked out after I failed an emissions test. Mind you the vehicle had been driving just fine and to my surprise didn’t pass the emissions test. I then proceeded to have Douglas Automotive take a look at it and get it back in compliance. After several hours with my vehicle they call me back and give me a laundry list of issues with it to include the transmission. They themselves told me that they had test driven my vehicle to make these determinations. After getting hit with the enormous estimate I then decide to drive it home so that I can determine how I’m going to pay for it all. Upon picking up my vehicle which was operating just fine prior to dropping it off and then was operated by Douglas Automative as well the car completely breaks down about a block away from their facility.... Doesn’t make any sense to me how it can be operating fine that whole time and then not be drivable and need to be towed in such a short span of time. Not going back here ever again.
All good,the shop was neat and clean,Josh & Dave were polite an the mechanic got me in and out no time at all for a flat tire on my wife’s Jeep Grand Cherokee. Thanx Douglas Automotive