Crystal Lake and Barrington Auto Repair

This was my first visit to Douglas in Barrington and the entire process, from scheduling an appointment to having my car serviced, was a breeze. The staff at this location is awesome and they thoroughly explained everything and took care of what needed to get done. I will be taking my vehicle back there for future service. Keep up the great work! Merry Christmas and Happy New Year!!!

Great service, great repairs - just as I have come expect. In my opinion, Douglas Automotive is the best automotive repair shop in southern McHenry county.

Very responsive to my service request - good follow up pleasure working with Carl and Frank

Timely service at a reasonable rate.

Always timely and accurate. Make recommendations while the vehicle is in the shop and planning for future maintenance. They manage my truck, BMW and Corvette. They're my people!

Excellent Job, Quick, Quality and Excellent Advice

Frank and Carl provided efficient and speedy repair to my CRV which I brought in with an exhaust problem. The car was repaired and ready to go when promised, and since the repair required 2 days, Douglas Automotive provided Uber service to get me home and back. Much appreciated that consideration, especially at this very busy time of year--efficient for them and me.

Fite in, got things done well and promptly.

Great experience from service dept. to technician.Would highly recommend.Very satisfied in all aspects.Very fair pricing.

Had a last minute tire problem. They got me in when they could the same day nd fixed the problem. All good. Nice a place you can rely on!