Crystal Lake and Barrington Auto Repair

Another wonderful experience with Chris and staff. Highly recommended.

Very happy with the service I received and the staff was very courteous and a pleasure to deal with. Have found a repair shop for my car and will return when needed. The shuttle service was very much appreciated. Dropped off at my house and picked me up when service was complete. When finished they took my car for emission testing, to make sure my car passed. Thanks again for the wonderful service.

as aways excellent service and work

In an age where most auto repair centers are totally dishonest and only trying to rip people off, Douglas and Carl standout as "shinning lights". They are honest, try to do the right thing, and always tell the truth. Very unusual in this day and age. hm

We were referred to Douglas Auto 20 years ago when returning to the chicagoland area and I am still with them because I trust them. No mechanic is perfect but if they miss something they will own it and fix it. They care and have the most professional shop and waiting area you will ever see. They always let you know your range of options and they are courteous. We keep our cars for about 10 years after buying used and we take our cars to Douglas for oil changes, get their input on our car purchases, and enjoy life long friendships with the team. My wife even feels comfortable going to Douglas. Just ask for Ty and he and the team will take care of you.

Such nice people to work with. Honest and trustworthy

Exceptional service at an affordable price. Team is Porsche knowledgeable and PCA member - I do and will always bring my Porsche Macan and Cayman to them for Oil change and tire storage. Nice work - thank you.

I brought my Audi in with A brake light on I spoke with Mike at the shop explain my concerns and I might need a break and if he can do an oil change also he did an inspection informed me of how much everything would cost and the recommended repairs for my vehicle and I also explained I’ll be taking a trip to Pennsylvania and if he can just have a quick look over he’s a complete spec shin on my car let me know of things that were possibly upcoming issues and he listed them by priority which is very nice of them and I will thank you very much for that and I recommend a shop to anybody Mike and everyone there is always very happy to listen to any of your concerns and help you out the best way they can

Douglas Automative has become my families go-to car service and maintenance location. The Barrington customer care team (Carl and Chuck) are professional, kind, and knowledgable. They work with the customer to explain any issues found and provide multiple options to solve the problems. The entire team is proactive with repairs and have always completed them ahead of schedule. If you're looking for a trustworthy and honest service team, this is where you should go. They have even discovered and fixed problems missed by dealerships and other shops. After working with this team, I can't imagine taking my vehicle anywhere else. Thank you Douglas Automative!

Very grateful for the exceptional work completed on my older vehicle to keep it running safely.