Crystal Lake Auto Repair & Tire
About a month ago my son's car broke down near there. We live about 40 minutes away and my husband and I work over an hour away. Douglas auto came up on Google with decent ratings. So glad they did! They arranged towing through a local company, allowed for me to pay when I got there, and looked the car over right away so we had an idea of what to do. In the mean time they made my son comfortable while he waited a long time for me to get there. They gave a fair estimate, but the car wasn't worth fixing. They then gave me numbers to local car dumps and let us leave it there for several days to make a decision. No storage fees etc. They really took care of us and made a bad situation so much easier to handle. Thank you so much!!