Crystal Lake and Barrington Auto Repair

So nice to have a local repair and maintenance shop with people who demonstrate care for their customers, and take pride in their work. We went to another shop for 30+ years, so when thet they closed we tried the dealership. It was nice they gave me a loaner, but I never developed a trusting relationship with the employees. Grateful that Douglas Automotive is in business, I'll keep going there, and highly recommend.

Excellent service as always, the "34 front end adjustments and wheel balancing dramatically improved the ride and steering.

Awesome service! Staff is awesome! I will only use Douglas because I know my vehicles will be well maintained!

great service, always a pleasant experience

So nice to have a local repair and maintenance shop with people who demonstrate care for their customers, and take pride in their work. We went to another shop for 30+ years, so when thet they closed we tried the dealership. It was nice they gave me a loaner, but I never developed a trusting relationship with the employees. Grateful that Douglas Automotive is in business, I'll keep going there, and highly recommend.

always struggled with finding a good shop, these guys are always willing to put in the work in a timely manner. good customer service as well!

Repaired rear brake lines I had my Rouge repaired and this time my Sentra. Cost was the same as first quoted. Trustworthy people Kept in touch with me through the repairs. Will always go back to them

No masks in sight. Two employees and a customer all maskless indoors in the reception area. I was not going to let someone without a mask get inside my car. If you care about public health, take your car elsewhere.