Crystal Lake Auto Repair & Tire
We've been taking our automobiles to Douglas for well over 15yrs and have never had any issues with service or with any of the folks working at Douglas. Always treated well and before any work was done they explained, in terms I could relate to the issues that needed to be address. We've taken our cars there because we trust their judgement as they have kept one of our vehicles running and in excellent shape for 19 years now with nearly 175,000 miles. Their recommendations for regular maintenance work always accepted and credited for the longevity & dependability of our 2001 Tahoe. Since we've moved from the Crystal Lake area to a southern suburb we haven't even thought of looking for another auto service location but still travel over 30 miles one way to Douglas Auto in Crystal Lake because we trust them to provide dependable service.
You guys have been such wonderful clients and we appreciate your kind words more than you know. Thank you for your trust and confidence for all these years. I am not sure I have it in me to plant a shop down your way but we love it when you come up and visit us.
- Crystal Lake Auto Repair & Tire