Crystal Lake and Barrington Auto Repair

We've been taking our vehicles to Douglas Automotive for nearly 20 years and their service has never disappointed us. Always true to their word.

I have four cars that had been slightly overdue for regular maintenance and some extensive work. I brought my first car in and was immediately impressed with how Josh and Dave took their time to extensively go over the vehicle to separate pressing concerns from those that could be addressed at a later date. That first experience led to all four of my vehicles being serviced at Douglas in FRG. All four of my cars were at that 100,000 mile mark where service goes beyond oil changes. The work was done perfectly and at a great price. My cars have NEVER run better. Well run and honest businesses merit outstanding reviews--Douglas Automotive is certainly in that category. No question that I'll be returning for all of my service needs.

i was greated by chuck came in for oil change and tire rotation the tec did a great job i think it was elie probably mis-spelled name, but tec found air conditioning was warm did a test for leak nothing found filled with proper gas daughter know has cool air again very happy in time for this hot weather comming up this week. thanks to chuck and staff also talked with carl on the way out. great and wonderful people at this location love douglas

I have been brining my car to Douglas for years and have never been disappointed. They are ethical and honest and fair. My car has many years on it (2001) and they continue to help keep it running and running VERY WELL. I highly recommend that you take your car to Douglass Automotive. You will NOT be disappointed.

The barrington location got me the same day to look at my air conditioning. They found the problem quickly and got needed parts the same day. They communicated to me the issues in an easy and detailed manner. Chuck the service Mgr was very helpful and great to work with. I was very happy with their work and completion time.

Highly Recommend Douglas! Always friendly and willing to go the distance to insure you are satisfied. Honest and trustworthy. Wouldn't consider taking my car anywhere else!

Douglas Automotive replaced the Y catalyst exhaust pipe to eliminate the hissing noise from our car. It's nice to hear the a smooth sounding engine. They also arranged a ride to and from our home which we greatly appreciated.

Very professional people who explained everything to me.

They provide detailed explanation about their findings about our car. Options about if repairs need to be done now or later and warranted parts and labor. They completed the work in a reasonable length of time and arranged Lyft for transportation from and to the shop.

Great job! Excellent service and great customer service