Crystal Lake and Barrington Auto Repair

Josh and his team in Fox River Grove did an excellent job. Very easy to work with and did job quick and efficient. Also checked over entire car and found nothing else wrong so not trying to oversell like most repair shops. Will use them again for sure… Bob F

I needed a water pump replaced on an old Ford pickup truck. A friend suggested Douglass. I wasn't disappointed. They gave me the best price for the labor. The other shop quoted be much more for the job. Always get more than one opinion and quote to make sure it's fair. I can definitely say I would reccomend them for future repairs.

The service is great. They guarantee all their work for 3 years. I've never had a problem with any repairs and I have 5 vehicles.

Actual work on the car was great. No ride from the garage to the train station in the AM was a let down.

Always professional and helpful.

Did the tire change quickly and put the jack back in the car correctly what more can I ask for.

Quick to diagnose issue, quick turnaround on service, very accommodating.

I have a diesel truck that I put premium in - 19 gallons - I had it towed to Douglas. They had the gas out, and five gallons of diesel in, in about two hours. I was able to resume my day pretty nearly uninterrupted. My truck has been cared for at Douglas for the last 7 years, and they have taken care of all of our other cars since about 2000. The mechanics are great, and the service writers are as well. I have never been anything but very satisfied with all aspects of their service.

Just moved to the area, glad I found a new trustworthy and reliable shop. Great customer service, and honest in their work/quotes. I brought my truck in somewhere else for an oil change and they told me i needed all 4 ball joints replaced IMMEDIATELY. Brought it over to Douglas to get a second opinion and they told me only 2 of them needed to be done. Got a fair quote, and great customer service.

I would highly recommend Douglas Automotive in Barrington. Chuck was very helpful, explaining the service's and worked very hard to get me what I needed, when I needed it. The technician did an excellent job as well. All in all it was a positive experience!