Crystal Lake and Barrington Auto Repair

Carl was súper supporting and the service was fast.

I was able to schedule my car for some needed repairs. I am completely satisfied with the repairs and the ease of scheduling. I also appreciate that I will receive a phone call if something is noticed during the diagnosis and repair of my vehicle with my feedback about the need to address the problem now or to just make me aware for the future. I also want to note that the safety and health of the customer is definitely taken into consideration. Masks and distancing are the rule and this provided me with a sense of care for the customer. Thanks for another fine job.

Great, reliable service. Douglas does what they say they'll do. Always looking out for the customer!

as i came in to douglas office i was greeted with a friendly hello by chuck and karl an purchased a car care plan for my daughter . douglasis a great pla e good technicians and excellant service people.

Douglas replaced the brake system on a 1968 Volvo for me. The did a phenomenal job making the car safe and driveable after years of neglect. After that I brought in my everyday vehicle for routine repairs and service. I found them to be significantly more cost effective than the dealer’s service department.

Everyone there is very professional, pleasant and experts in their fields.

Always great service with integrity! Never steer you in the wrong direction or recommend anything that is not needed.

They did great job