Crystal Lake and Barrington Auto Repair

So nice to have a local repair and maintenance shop with people who demonstrate care for their customers, and take pride in their work. We went to another shop for 30+ years, so when Mike's closed we tried the dealership. It was nice, they gave me a loaner, but I never developed a trusting relationship with the employees. I am grateful that Douglas Automotive is in business, I'll keep going there, and I highly recommend this business.

I was pleasantly surprised by the good service that I received from this Auto Repair Shop. I already recommended it to my neighbors. Also suggest it to anyone else needing services.

I absolutely love Douglas automotive. I’ve been there once so far, and I recommended it and got my stepdads truck fixed there. There prices are affordable, their work is great, they work fast, and they have very good customer service, they usually answered within the day.

Douglas Automotive is the only place I take my Mitsubishi to for any repairs and I’ve done so for years. Ty, Chris, and Luke are especially professional and efficient. I appreciate the integrity and honesty, information about services and repairs and the digital concierge. HIGHLY RECOMMENDED!

After moving back to Illinois last summer I searched for an auto service. Douglas Automotive Fox River Grove was the only name that came up repeatedly, highly recommended by long time customers. The first two visits were for oil changes, tire and brake inspections. I was assured that tires and brakes were still good. This spring the car needed front brakes, rear brake pad/rotor s, valve cover replacement, electrical work for the a/c and new tires due to punctured front tire that could not be repaired. Every issue was explained, including options for tires. I believe the work was excellent, doing only what was necessary to have the car in good, safe, working order Great customer service! Thank you.

Excellent customer service. And honest. The best prices for tires anywhere around. I trust my car is fixed right the first time