Crystal Lake and Barrington Auto Repair

4
Google
Crystal Lake Auto Repair & Tire

5
Google
Barrington Auto Repair & Tire

First time that I have used this shop. We’re new to Barrington, and I needed to have service done on my Toyota and Mini Cooper. They did great, and recommended some other stuff because it was time. No pressure, and I appreciate that.

5
Crystal Lake Auto Repair & Tire

Exceed my expectations again

5
Barrington Auto Repair & Tire

Love the great service.

5
Google
Barrington Auto Repair & Tire

I’ve been taking my car to Douglas Automotive in Barrington for several years now and had an especially good experience in December 2020. I don’t drive my car often so service appts. are infrequent, but I brought my car in for general maintenance and a pre-winter check. I was very pleased with the ability to receive text message updates, as well as a detailed cost breakdown of the work they recommended be done via text. The work was completed on time and, best of all, they were entirely honest in that the scope of work, upon closer inspection, wasn’t as involved and they would be charging me $257 *less* than the quoted amount. See attached image. It’s easy to write a positive review considering the savings I benefitted from, but it is *also* so easy for automotive shops to overcharge people who don’t know much about cars and the frequency at which certain repairs should be done. I will keep going back to Douglas because of how ethically they seem to run their business. I communicated with Chuck and will happily do so again the next time my car needs service.

5
Barrington Auto Repair & Tire

A-OK

5
Crystal Lake Auto Repair & Tire

Thanks for making sure everything was clean!

5
Google
Crystal Lake Auto Repair & Tire

5
Fox River Grove Auto Repair & Tire

Douglas has been caring for my 2005 Saturn Vue for several years now and I am very pleased with the service they provide. Josh and the crew are always helpful and explain work done on my car. I am confident I will have my Vue around for a long time because of the service provided at Douglas. I would recommend Douglass to anyone looking for a fair and friendly auto repair shop!

5
Crystal Lake Auto Repair & Tire

I only trust my 2006 Endeavor to Douglas. The service is exceptional and the costs are fair and competitive. Above all is the knowledge is that they won’t proceed without discussion and my permission. Douglas has integrity so many businesses lack. I highly recommend them!

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