Barrington Auto Repair & Tire
I’ve been taking my car to Douglas Automotive in Barrington for several years now and had an especially good experience in December 2020. I don’t drive my car often so service appts. are infrequent, but I brought my car in for general maintenance and a pre-winter check. I was very pleased with the ability to receive text message updates, as well as a detailed cost breakdown of the work they recommended be done via text. The work was completed on time and, best of all, they were entirely honest in that the scope of work, upon closer inspection, wasn’t as involved and they would be charging me $257 *less* than the quoted amount. See attached image. It’s easy to write a positive review considering the savings I benefitted from, but it is *also* so easy for automotive shops to overcharge people who don’t know much about cars and the frequency at which certain repairs should be done. I will keep going back to Douglas because of how ethically they seem to run their business. I communicated with Chuck and will happily do so again the next time my car needs service.