Crystal Lake and Barrington Auto Repair

Nothing but friendly and knowledgeable people who are more than willing to help. Every question I asked they were more than willing to explain and share their knowledge. My first time coming to Douglas Automotive and I am nothing but impressed and pleased with the service and care that they provide.

Thanks for your precise attention and detailed work! Your staff is always so professional yet friendly. And no one every makes fun of me (a car-clueless woman) for trying to describe the problem/noise.

Great work as always!

I was unavailable, so my wife took care of the arrangements for the repairs on the car. She always comments on how well she is treated and never feels pressured. When she picked up the car, she said it runs perfect and the new clutch was like butter.

When I called to check on a price for my headlight, they were reasonable compared to other shops I called. Made an appointment, Ty was cordial, respectful and extremely nice. My car was done on time and I was so pleased that I made an appointment for an oil change.

Great service, did the tire maintenance while I waited, very happy

Always knowledgeable, friendly and reliable

Pleasant employees. Timely and thorough fair priced service. Second visit. Probably will become a regular..

Great experience! The staff was extremely friendly, knowledgeable and kept us informed with the repairs. The car was ready when promised. I would recommend them to my friends and family.

Great attentive service