Crystal Lake and Barrington Auto Repair

Service was efficient and fast!

Always helpful, thorough, and trustworthy. Thanks, guys, for fixing my car right!

Car couldn't pass emissions so I brought it here, they did good work, good communication, and had it done in a timely manner. However, I was quoted $100 for a diagnosis, they found a broken wire coming off a sensor, repaired the brake, and I was given a $270 bill. Kind of left me with a less than thrilled feel upon leaving.

As usual your staff was wonderful. The price was as you said it would be. No surprises. And I will be back for the spring tune-up. Thank you for the great work!

Great Service as Always!

All good. Pleasure to work with your staff as usual.

Great Work and Great Customer Service, Recommended A+

I found that the people at Douglas were extremely knowledgeable and helpful,courteous, while working on my car. It took them awhile to figure out what was wrong,but they did. They also were very understanding with my financial situation as well and and worked with me there too. They in my opinion are the "Best"if you want good quality work done on you're vehichle.Rev. William J. Sandstedt

Each time my husband or I have been to Douglas our experience has been positive. The staff is courteous. The work is done in a timely manner. Explanations are good. We were customers of Rick and Lou's for many years and were sad to see Rick retire but you have made the transition very easy and positive.

Excellent service, full explanation about the health of the vehicle