2007 Fusion in for oil change but had a nail in a tire so decided to replace all 4 tires at 61,700 miles. Very much like the new Hankook H2 tires that Douglas put on.
It's like going to a family members business.
Douglas Automotive has helped me keep up with preventative maintenance for a few years now and the service is impeccable. I am especially impressed with the time taken to explain recommended services to someone who isn't so car-savvy. The estimate paperwork provided is a huge organizational tool to keep things in check.
As a first time customer to Douglas, I was very pleased with the personal time spent with going through service options and priorities. With their help, I was able to make the necessary repairs on this visit and set a course to address future maintenance identified in this visit. Thank you!
I sold the car about 2 weeks ago. It only had 65,450 miles on it. No longer own a car.
It was a pleasure working with Douglas Automotive. There communication with me was outstanding. They operate with honesty and integrity.
very quick, convenient and friendly. Douglas Automotive sought out the parts for our saturn (a discontinued brand, had the parts delivered to their store, and installed them efficiently. Thanks, all!
Explanation to Frank guided DA Tech to look over entire cooling system and engine running exam. Mysterious event not reproducable @ this time
Always very pleasant, & honest. Douglas Auto know their work & enjoy their work.
It is so refreshing to know that honest people are helping us make repair decisions on our vehicle. Thank you!