Crystal Lake and Barrington Auto Repair

Very polite and informative to what was going on.

Excellent service. I received a ride home after I left my car for in the shop. A bit later I received a text on my phone with a link to detail description of problems and recommendations. The communications with the service representative were easy and prices were reasonable. And you are getting a beautiful multi color detail receipt printed on a good paper for you records (a nice touch in the end).

today i went in to douglas automotive and received a very nice greating from frank who very busy and signed up for another year of car care club membership and receive a nice bonus being black friday. i am very pleased with the service for the 2008 jeep that we have been receiving great company

Douglas Automotive is always friendly and informative as to what essential repairs are needed for an aging car.

Polite, accomodating and effcient

I Love working at Douglas Automotive - we have great customers and we very much appreciate everyone of them - I have been here for 15 months now and I really enjoy how we work as a team to give our customers 110% every minute of everyday - please give us a try - we will not disappoint PS I am the guy who usually answers the phone

I don't comment on reviews

Very responsive to my questions. Went beyond the problem I brought our VW in for. Their additional diagnosis prevented a potential problem. Carl and Pat were both friendly and informative. I will be back for regular service.

Always happy to bring my cars into your place of business. Your service people are excellent and always please with the work you do.

Douglas staff is always honest and willing to help. Thank you for getting me in last minute!