Crystal Lake and Barrington Auto Repair

4.5
Crystal Lake Auto Repair & Tire

We've been taking our automobiles to Douglas for well over 15yrs and have never had any issues with service or with any of the folks working at Douglas. Always treated well and before any work was done they explained, in terms I could relate to the issues that needed to be address. We've taken our cars there because we trust their judgement as they have kept one of our vehicles running and in excellent shape for 19 years now with nearly 175,000 miles. Their recommendations for regular maintenance work always accepted and credited for the longevity & dependability of our 2001 Tahoe. Since we've moved from the Crystal Lake area to a southern suburb we haven't even thought of looking for another auto service location but still travel over 30 miles one way to Douglas Auto in Crystal Lake because we trust them to provide dependable service.

You guys have been such wonderful clients and we appreciate your kind words more than you know. Thank you for your trust and confidence for all these years. I am not sure I have it in me to plant a shop down your way but we love it when you come up and visit us.

- Crystal Lake Auto Repair & Tire
5
Barrington Auto Repair & Tire

another wonderful visit today was greated by pat and later by carl the fantistic crew also had a great technician david the work oil change and grease was completed in short order and pat also gave me quote for tires for my buick great job by all

5
Crystal Lake Auto Repair & Tire

Once again Douglas Automotive did a fantastic job working on my Mustang! The service there is professional and kind

5
Crystal Lake Auto Repair & Tire

I have to say this was one of the best auto repair experiences I have every had. The associates at Douglas went out of there way to keep me informed. I will definitely be bringing them my auto repair issues going forward. Thank you to the entire team at Douglas.

5
Barrington Auto Repair & Tire

I am 100% happy with the mechanics figuring out what needed to be repaired and the customer service is top notch.

5
Crystal Lake Auto Repair & Tire

Once again the staff at the Crystal Lake location provided excellent service to my car and really went above and beyond. Everyone is always friendly, welcoming and listens to all my concerns when I bring in my car. I have total peace of mind that my car is back in good working order when I drive away from the shop.

5
Barrington Auto Repair & Tire

Professional and trustworthy service. And fairly priced. Have confidence in their recommendations for work needed. And since I am not car savvy this is a must quality in a service firm. Thank you Douglas.

5
Crystal Lake Auto Repair & Tire

Great customer service, reasonable pricing, and repairs done right the first time.

5
Crystal Lake Auto Repair & Tire

They are very professional and knowledgeable with reasonable rates

5
Barrington Auto Repair & Tire

Very happy

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