Crystal Lake and Barrington Auto Repair

5
Google
Crystal Lake Auto Repair & Tire

Great shop. I won't take my cars anywhere else.

5
Crystal Lake Auto Repair & Tire

As usual with Douglas, great service delivered by competent and friendly people in pleasant surroundings. (It doesn't seem like it's that hard; how come nobody else manages to do it?)

4
Google
Barrington Auto Repair & Tire

Prices are reasonable / comparable to other service providers in the area. Staff is friendly, competent, and follows up with the customers, to ensure that they are satisfied. Would recommend to my friends.

5
Google
Barrington Auto Repair & Tire

One of the cleanest and most professional automotive locations EVER! Phenomenal service and great value.

5
Google
Crystal Lake Auto Repair & Tire

Honest. Considerate. Real people.

5
Google
Barrington Auto Repair & Tire

My go-to place to service my car. Love their communication technology! They’re professional, thorough and provided high-touch service by following up after a few days to see how everything was going since the work was performed. Shout out to Chuck and Rob!

5
Crystal Lake Auto Repair & Tire

Excellent service. Covid safety procedures were in place. Kept car overnight but was kept informed by Mike regarding status.

5
Google
Barrington Auto Repair & Tire

Carl, Robert, and the entire team at Douglas Automotive Barrington are professional and experienced - always working to ensure exceptional service. I've been working with the Douglass team for the last three years to perform maintenance and service on my BMW 3 series. Each time, they take a systematic approach to solving maintenance problems, working closely to keep you informed on estimated repair time and price. In the past, they have often found issues caused by other shops/dealers - including a time where the tires were installed incorrectly. I would recommend Douglas to everyone.

5
Google
Barrington Auto Repair & Tire

The place is the only place I fully trust with my vehicle. The staff is friendly and extremely knowledgeable. I highly recommend !!!!!

1
Google
Barrington Auto Repair & Tire

Employees at desk did not wear masks. Clearly not interested in public safety. When I asked one of them to please put on his mask so I could approach the counter and pick up my car, he stated he did not have one. Really????? I will not frequent this business again.

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