Crystal Lake and Barrington Auto Repair

Honest, fast, and friendly.

Great People! Chris is great. Patience with an old lady, clear on work to be done, time to explain.

Douglas Automotive is honest and fair. They keep my 2006 Mustang running! I appreciate their honesty, integrity and their garentee on the work they do.

My check engine light came on, called them the next morning when they opened and asked if they could get me in to check on it and they did. They were also able to get the part and the repair done that day! I've been going to this place for a few months now and I have been satisfied with their work. The guys at the front are all great and very friendly (Mike, Chris, and Ty I believe those are their names) I will continue to bring my vehicles in to this shop confidently.

I highly recommend Douglas Automotive. They always return phone calls, and take the time to answer questions and explain things. In the 10 years I've been taking my car to them, they have always been kind, professional and honest. I trust them and value their guidance when making decisions about maintenance on my vehicle.

Great service

Chuck and the team at Douglas Automotive were a blessing to me. My car broke down on a trip to Chicago and I called Douglas Automotive. They fit me into their schedule that day and did the repairs and I was on the road in a timely manner. Very professional and kind. THANKS

We are always so grateful for the reliable service and extra efforts we receive from Douglas! We have been bringing our 2003 Yukon to them for about 16 years now, and we are certain that it is their excellent care that has it running so well at 220,000 miles! The work that they do is remarkable, and their courteous, friendly, personal service is outstanding. We recommend them to all of our friends!

Service is always thorough, very personable, and always helpful. The service reps are absolutely top notch!