Crystal Lake and Barrington Auto Repair

I have taken my car here a couple times and they are always great to explain things and won't do any work unless I authorize. Chris is always fantastic as well!

As ALWAYS Ty went above and beyond! They all excel in making me feel like I'm somebody important! Thank you!!!!!!! The absolute best and reasonable auto place in and round Crystal Lake! I'll never go anywhere else....again DOUGLAS Automotive is the most people friendly pocket book friendly and excels in workmanship!!! They are literally the most integrity friendly place on the planet! Thank you for ALL YOU DO!!!!! I live you guys!!!

Fast honest service on all makes of vehicles. they will tell you what your car absolutely needs and what is recommended. The repairs are spot on.

They were able to service my car on the day that I called. They also were able to give me rides to and from their business. Repairs were finished when promised.

Great customer service!!’

Carl was great to work with. Attentive, knowledgable, and very friendly. Quick turn around time and a very cool texting feature that goes over what things the tech found with the vehicle. Prices weren't outrageous by any means. They also offer a rental vehicle program and a convenient shuttle service. I will be recommending this shop to friends and family.

Positive and informative. Liked that they texted me an estimate on repairs.

Because they handle business the way it should be. Meaning upfront and honest not hiding anything or pulling punches. They are knowledgeable about what they do. And at the same time they are personable and treat you the way you like to be treated. Like what I was taught when I was little treat others as you would like to be treated.

179 850 miles on my 2006 Mustang, Douglas Automotive has kept my car running. Honest and reliable!

Great experience. New to Douglas; but they are right in town. Prompt service; on schedule, comfortable waiting room. One of the very rare occasions getting oil changed where they didn’t try and sell me 10 other service items. 5 stars because it was what I needed and expected.