Crystal Lake and Barrington Auto Repair

5
DemandForce
Barrington Auto Repair & Tire

2007 Fusion in for oil change but had a nail in a tire so decided to replace all 4 tires at 61,700 miles. Very much like the new Hankook H2 tires that Douglas put on.

5
DemandForce
Crystal Lake Auto Repair & Tire

It's like going to a family members business.

5
DemandForce
Crystal Lake Auto Repair & Tire

Douglas Automotive has helped me keep up with preventative maintenance for a few years now and the service is impeccable. I am especially impressed with the time taken to explain recommended services to someone who isn't so car-savvy. The estimate paperwork provided is a huge organizational tool to keep things in check.

5
DemandForce
Crystal Lake Auto Repair & Tire

As a first time customer to Douglas, I was very pleased with the personal time spent with going through service options and priorities. With their help, I was able to make the necessary repairs on this visit and set a course to address future maintenance identified in this visit. Thank you!

5
DemandForce
Crystal Lake Auto Repair & Tire

I sold the car about 2 weeks ago. It only had 65,450 miles on it. No longer own a car.

5
DemandForce
Crystal Lake Auto Repair & Tire

It was a pleasure working with Douglas Automotive. There communication with me was outstanding. They operate with honesty and integrity.

5
DemandForce
Crystal Lake Auto Repair & Tire

very quick, convenient and friendly. Douglas Automotive sought out the parts for our saturn (a discontinued brand, had the parts delivered to their store, and installed them efficiently. Thanks, all!

4
DemandForce
Barrington Auto Repair & Tire

Explanation to Frank guided DA Tech to look over entire cooling system and engine running exam. Mysterious event not reproducable @ this time

4
DemandForce
Crystal Lake Auto Repair & Tire

Always very pleasant, & honest. Douglas Auto know their work & enjoy their work.

5
DemandForce
Crystal Lake Auto Repair & Tire

It is so refreshing to know that honest people are helping us make repair decisions on our vehicle. Thank you!

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