Crystal Lake and Barrington Auto Repair

5
DemandForce
Barrington Auto Repair & Tire

I brought my newly bought used car in for some 100K maintenance. As a result, some carbon must have moved elsewhere in the engine and created a rough running engine. Some shops could have claimed this was a natural affect of the service and charged for this, but not Douglas! They worked on the issue over three days and delivered a car running real smooth, with no additional charges. NIce job Douglas! You live your mission statement, "Service with Integrity".

5
DemandForce
Crystal Lake Auto Repair & Tire

Good service and good price

5
DemandForce
Crystal Lake Auto Repair & Tire

Another service station said the car needed repairs. Douglas Automotive said the repairs were unnecessary. Thanks!

5
DemandForce
Barrington Auto Repair & Tire

I drive a Land Rover Discovery, possibly the worst mechanical car on the planet. That said, it is paid off so i keep fixing it. After years of taking it to LR dealers, I discovered you guys. And I will NEVER take any car I own anywhere else for service. You are honest, have the car ready when you say you will, and somehow manage to take the sting out of all the money i pour into my car. It is a pleasure doing with business with you. And your guy Frank in Barrington is the best car guy I've ever dealt with.

5
DemandForce
Crystal Lake Auto Repair & Tire

Douglas really goes out of their way to satisfy the customer. I can trust the work they do on my car and they back it up with a great warranty on the parts and labor. Their service techs fix the problem right the first time. They are very accomodating by transporting me to work and they pick me up from work when my car's ready.

5
DemandForce
Crystal Lake Auto Repair & Tire

Douglas Automotive is a great place to take your vehicle to get worked on, they are friendly and helpful. They even wash your car when they are done and give you a ride when needed.

5
DemandForce
Crystal Lake Auto Repair & Tire

The service is execllent, the turn around time perfect for my needs, the option to rent a low cost vehicle is a great help, the crew both inside the garage and out at the front desk are very collaborative & congenial when reaching soloutions. The explanations are exceptional: Clear, concise, and in terms that a lay person can understand.

4
DemandForce
Barrington Auto Repair & Tire

Always excellent service. High trust level with this shop.

4
DemandForce
Crystal Lake Auto Repair & Tire

Douglas automotive is a business that operates with integrity and excellent service.

4
DemandForce
Crystal Lake Auto Repair & Tire

Excellent service experience when I was caught in a bad situation, traveling and from out of town.

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