The guys at Douglas are always professional, courteous, and honest. We love taking our car there!
Great Service. Great and very pleasant help.
Just had our minivan worked on and as usual the work was done right and right about the estimated cost. In fact the cost was lower than qouted. Go to Douglas Automotive in Crystal Lake. Ty and Pat will take good care of you!
It's always a pleasure to come to the desk and feel I get honest, clear information, great feedback, with a touch of delightful humor.
As always, you have been so gracious to take good care of my Camry, and this time to squeeze me in so I would have a safe trip.
As usual,work was done correctly and on time. Bud
Called to have my car inspected for it's 45K check-up. Called and immediately had an appointment the next day. Douglass charged a fraction of what the dealership wanted for the check up. They did a thorough overview - Very satisfed with the service, professional courtesy and overall integrity of the shop. Will defintely take my car there in the future and recommend to my family and friends.
Too polite, too clean and too competent, If only they could do for America what they did for my cars, I'd vote for them as president.
I popped in without an appointment, and Douglas Automotive helped me right away. I was out the door with a fixed tire at a very reasonable price! Thanks!
Ty was very helpful in getting our car in as soon as possible for repair. He was polite and genuine in his help. We greatly appreciate the service we receive at Douglas Automotive. They are always great and helpful.