Crystal Lake and Barrington Auto Repair

5
DemandForce
Barrington Auto Repair & Tire

This is easily the best automotive repair shop I've ever used. Pat and Frank couldn't be more pleasant and helpful. They make sure all of your questions are answered and will discuss any options available. I take my vehicle to the dealership where I purchased it on occasion, but I never fully trust their suggestions. At Douglas, I never get the feeling they are trying to up-sell services that are unnecessary.

5
DemandForce
Crystal Lake Auto Repair & Tire

I am always impressed with the great service at Douglas Automotive!

5
DemandForce
Barrington Auto Repair & Tire

My first experience with Douglas Automotive was delightful. It was the first time that I talked with a mechanic where I didn't feel like a lamb going to slaughter. The team here fully explained the vehicle's problem, and the cost to fix it. Best of all, all work was completed the same day. I love that I didn't have to wait for parts to be shipped in.

5
DemandForce
Crystal Lake Auto Repair & Tire

Service is second to none and so is the staff.

5
DemandForce
Crystal Lake Auto Repair & Tire

As usual, the service was great and the service people are very polite.

5
DemandForce
Crystal Lake Auto Repair & Tire

Great service, clear communication, and went above and beyond fixing my damaged bumper.

5
DemandForce
Crystal Lake Auto Repair & Tire

Everyone I dealt with at Douglas was fantastic. Definitely will be back. I'll be sure to let others know what fantastic service you provide there. Thanks.

5
DemandForce
Crystal Lake Auto Repair & Tire

Yet again I come to Douglas to get my car fixed. I feel pretty comfortable that the car will be fixed and fixed well. The staff and advisors are very friendly and keep in touch during the repair. Aside from the premium service, I definitely expect to pay a premium price. The only improvement, would be more competitive pricing.

5
DemandForce
Crystal Lake Auto Repair & Tire

Great as always !! Thanks for continuing to service my two cars so well.

4
DemandForce
Barrington Auto Repair & Tire

Recently did a batch of services which also included a brake flush for which I was charged $109(P&L) for an old accord. 2 days later I did a brake flush on a recent year BMW 5 at the dealer and was charged $87. I also found out that the brake flush on my Honda would have cost me $69 at the dealer. So pricey, yes - but quality of work - very good.

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