Thanks for getting it done so quickly. Much appreciated.
Being a former auto repair shop owner, I I know what good service is and I had no doubt I would be well taken care of at Douglas Automotive. Independent shop owners love what they do and take pride in their work, Douglas Automotive is definately one of them. Oscar Zamudio
You guys did a most wonderful job as usual. This is the first time to the Crystal Lake shop. Wow!!!! It really is a cool place. God bless you there. You just can't get away from us. Barrington to Barrington and now Elgin to Crystal Lake. How about moving closer to Elgin. I still will continue our faithfulness to you. You guys are great. Love to Janet and Doug. Love and hugs, Lin and ROb
Doug and everyone - don't stop. KNOWING we can trust you is so important.
You guys rock!!!! Seems like you listen to customers and in this day in age....that is awsome!!!!
I'v always been more than satisfied.
Went in for a problem with Brakes that the dealer couldn't figure out. The problem was quickly diagnosed and fixed.
I recently had to have my battery replaced in my vehicle. Douglas Automotive actually came to where my vehicle was and gave me a jumpstart. I really appreciate their kindness, overall professionalism and their prompt assistance.
Just like every other experience I've had at Douglas, the only reason I gave it 5 stars, is you don't have 6. The place is very clean,the people are knowledgeable, and very nice. The owners are second to none.
YOU GUYS ROCK!! I CAN ALWAYS COUNT ON YOU. THANKS, PAM GARCIA