Crystal Lake and Barrington Auto Repair

5
DemandForce
Crystal Lake Auto Repair & Tire

My tire went flat on my way to work. I called Douglas Automotive and they fit the repair into their already fully scheduled day. Ty, Tim and Pat always do a great job helping me keep my old car safe and depenable.

5
DemandForce
Barrington Auto Repair & Tire

Just had an oil change and stayed there while it was getting done. I was offered free coffee or water. Staff is very pleasant and helpful!

5
DemandForce
Crystal Lake Auto Repair & Tire

The staff is very personable! They took great care of my older model car and did not try to sell me anything I did not need. I will continue to bring my car here!

5
DemandForce
Crystal Lake Auto Repair & Tire

Every aspect of this appointment for service of our 2001 Tahoe was extremely satisfying and we are very than satisfied with the results as well as the friendly service. We feel confident that the "checkup" identified all issues needing service and that we can depend on the Tahoe for many more miles. The service was quick,efficient and we believe very fair in the pricing of the service provided. Having confidence in the people that service our vehicles is extremely important to us as we hear too many stories of shoddy service provided by auto repair shops that do not have the values that we find at Douglas Automotive.

5
DemandForce
Crystal Lake Auto Repair & Tire

I really do enjoy sitting there and waiting for my car to get fixed, you get a cup of coffe, daily newspaper and internet access on top of getting excellent work for your car for a reasonable price.

4
DemandForce
Crystal Lake Auto Repair & Tire

I visited the new location for the first time since Douglas moved down the road in Crystal Lake. The new location is quite nice with lots of room. Since all change brings about uncertaintly - there was no uncertaintly in the level of service and expertise I received while my car was at the shop. It is always a pleasure bringing my car to Douglas:)

5
DemandForce
Crystal Lake Auto Repair & Tire

Excellent attentive service in a timely manner!

5
DemandForce
Barrington Auto Repair & Tire

Good job, Thank You! Warren

4
DemandForce
Barrington Auto Repair & Tire

always great service with friendly staff and far better prices than going to the dealership.

5
DemandForce
Barrington Auto Repair & Tire

Now my car starts beautifully, sounds like it is just humming along. Makes me want to hum, too. And thank you for walking me out to my car in the rain and in the dark. That is gentlemanliness seldom seen nowadays. Thank you.

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