Crystal Lake and Barrington Auto Repair

5
DemandForce
Crystal Lake Auto Repair & Tire

Douglas automotive is the type of repair establishment all consumers should use. Honest, straight forward, educated technitions backed up byfriendly, caring customer service. Remember to bring a candy bar for Doug :)

Thanks for your kind words, Colleen. Don't tell my wife I was looking for a candy bar, I will get scolded.

- Crystal Lake Auto Repair & Tire
5
DemandForce
Crystal Lake Auto Repair & Tire

Always helpful, always courteous and the work is always done right. Wouldn't want anyone else working on my cars.

5
DemandForce
Crystal Lake Auto Repair & Tire

When I go to Douglas Automotive, I know that I will be treated respectfully and honestly. I know that if something needs to be done right away, they will tell me. If it can wait awhile, they tell me that too!

5
DemandForce
Barrington Auto Repair & Tire

As soon as I found a used car to purchase the first thing I wanted to do was have Douglas perform an evaluation. I trust the integrity and work that is done by the staff. My experience with the staff is friendly, responsive and honest. Thank you.

5
DemandForce
Crystal Lake Auto Repair & Tire

I brought my car in for brake service. Ty and the guys did a thorough check of my car and provided a checklist of safety items to be done and additional maintenance that wasn't critical. My brakes work great now and they even washed my car. Very professional and friendly staff.

5
DemandForce
Barrington Auto Repair & Tire

Once again I was pleased with the friendly staff at Douglas Automotive.Service was not as quick as usual and that was ONLY due to the power outage! I purchased the car club card once again which I was able to apply to my service.

5
DemandForce
Crystal Lake Auto Repair & Tire

Great job! I have heat that is actually HOT now !

5
DemandForce
Crystal Lake Auto Repair & Tire

A great part of my dashboard had to be removed in order to make the repair. I was leary that such a repair would end with squeaks and rattles from the dashboard but, the mechanic made the repair, put everything back together, didn't make one scratch, and cleaned up everything leaving absolutely no evidence that a repair had been made. The A/C runs great, once again I am happy to have the guys at Douglas taking care of my cars.

5
DemandForce
Crystal Lake Auto Repair & Tire

My experience at Douglas is that they have been consistent in their integerity for the 9 years I've been using their services. There is a feeling safety in knowing that I can trust they have my best interests in mind. The Douglas people (all,) arevery ethical auto experts. I am thankful that I have them to rely upon when I encounter vehicle 'issues' that would ordinarily cause me anxiety. It is a pleasure!

5
DemandForce
Crystal Lake Auto Repair & Tire

Good to go. Have yet to hear back from Ty on the balance of the tires. Do not know what the measurements were on the tires. Drives better.

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