Crystal Lake and Barrington Auto Repair

I have been brining my car to Douglas for years and have never been disappointed. They are ethical and honest and fair. My car has many years on it (2001) and they continue to help keep it running and running VERY WELL. I highly recommend that you take your car to Douglass Automotive. You will NOT be disappointed.

The barrington location got me the same day to look at my air conditioning. They found the problem quickly and got needed parts the same day. They communicated to me the issues in an easy and detailed manner. Chuck the service Mgr was very helpful and great to work with. I was very happy with their work and completion time.

Highly Recommend Douglas! Always friendly and willing to go the distance to insure you are satisfied. Honest and trustworthy. Wouldn't consider taking my car anywhere else!

Highly Recommend Douglas! Always friendly and willing to go the distance to insure you are satisfied. Honest and trustworthy. Wouldn't consider taking my car anywhere else!

Douglas Automotive replaced the Y catalyst exhaust pipe to eliminate the hissing noise from our car. It's nice to hear the a smooth sounding engine. They also arranged a ride to and from our home which we greatly appreciated.

Very professional people who explained everything to me.

They provide detailed explanation about their findings about our car. Options about if repairs need to be done now or later and warranted parts and labor. They completed the work in a reasonable length of time and arranged Lyft for transportation from and to the shop.

Great job! Excellent service and great customer service

you can always count on getting a good value when you take your car in for service or repair, they have your long term interests in mind

Always very clear with the work that is recommended, to the extent of saying whether or not I can put it off until next time. Transparency is a great thing.