Crystal Lake and Barrington Auto Repair

Did the tire change quickly and put the jack back in the car correctly what more can I ask for.

Quick to diagnose issue, quick turnaround on service, very accommodating.

I have a diesel truck that I put premium in - 19 gallons - I had it towed to Douglas. They had the gas out, and five gallons of diesel in, in about two hours. I was able to resume my day pretty nearly uninterrupted. My truck has been cared for at Douglas for the last 7 years, and they have taken care of all of our other cars since about 2000. The mechanics are great, and the service writers are as well. I have never been anything but very satisfied with all aspects of their service.

Just moved to the area, glad I found a new trustworthy and reliable shop. Great customer service, and honest in their work/quotes. I brought my truck in somewhere else for an oil change and they told me i needed all 4 ball joints replaced IMMEDIATELY. Brought it over to Douglas to get a second opinion and they told me only 2 of them needed to be done. Got a fair quote, and great customer service.

I would highly recommend Douglas Automotive in Barrington. Chuck was very helpful, explaining the service's and worked very hard to get me what I needed, when I needed it. The technician did an excellent job as well. All in all it was a positive experience!

Excellent service. Reasonable prices. They really care about customers and their cars.

This is the place I feel like I can trust to be honest with me when I bring my car. I have actually recommended them to a friend who brought her car in and now trusts them for her family's vehicles also. They can always get me in when I need it.

Did right service at fair price.

Fabulous service, convenient, professional attitude, a pleasure to work with you guys! I recommend you highly to anyone looking for a car repair shop. Thank you so much for your honesty as well, straightforward and honest. As a lady, I appreciate it--we tend to get scammed more often than men in these situations, i.e. car repair places. And thank you so much for helping me get a rental, totally appreciate it! A+++++

Excellent customer service and always honest.