Crystal Lake and Barrington Auto Repair

5
Barrington Auto Repair & Tire

I Highly recommend Douglas Automotive. I was new to town and chose this company based on the positive reviews. I’m so thankful to have found them. They have now serviced our cars many times. They always go the extra mile to help address our car needs and/or emergencies ASAP. I’ve had a positive experience with every visit.

5
Crystal Lake Auto Repair & Tire

Brought my vehicle in with an issue and they made the repair. They charged me nothing for the work as it was something that had looked at before and wasn't quite fixed. Great service!

5
Crystal Lake Auto Repair & Tire

Great quick service.

5
Crystal Lake Auto Repair & Tire

Always exceptionally professional, always friendly, always providing information in layman's terms.

5
Crystal Lake Auto Repair & Tire

Love the professionalism and integrity of Douglas Automotive and especially working with Chris and Ty. I don’t and won’t trust my car to anyone but Douglas!

5
Barrington Auto Repair & Tire

Frank and his staff take great care of my company vehicle and recommend taking your vehicle here. I'm super picky about where I take my vehicles and am glad I found a great place to go since moving to IL!

5
Crystal Lake Auto Repair & Tire

I am a new customer with and oil change and a complete front and back break job ! That was a much needed Job and Dave(mechanic) and Chuck did a Great Job making sure my car is safe to drive once again! I will be a customer for life they truly care about me as a person and a customer depending on there service. They took me home while they worked on my car and when it was done they came to my home and brought me back so I could receive my car in a much better condition then when I dropped it off! Thank you again I will Recommend you to everyone I know !

Hi Martha, Thank you for bringing your car in for us to get back into shape for you. We appreciate you giving our shop a chance to earn your trust, we will work really hard to make sure you are always 100% satisfied with your experience at Douglas Automotive.

- Crystal Lake Auto Repair & Tire
4.5
Crystal Lake Auto Repair & Tire

We've been taking our automobiles to Douglas for well over 15yrs and have never had any issues with service or with any of the folks working at Douglas. Always treated well and before any work was done they explained, in terms I could relate to the issues that needed to be address. We've taken our cars there because we trust their judgement as they have kept one of our vehicles running and in excellent shape for 19 years now with nearly 175,000 miles. Their recommendations for regular maintenance work always accepted and credited for the longevity & dependability of our 2001 Tahoe. Since we've moved from the Crystal Lake area to a southern suburb we haven't even thought of looking for another auto service location but still travel over 30 miles one way to Douglas Auto in Crystal Lake because we trust them to provide dependable service.

You guys have been such wonderful clients and we appreciate your kind words more than you know. Thank you for your trust and confidence for all these years. I am not sure I have it in me to plant a shop down your way but we love it when you come up and visit us.

- Crystal Lake Auto Repair & Tire
5
Barrington Auto Repair & Tire

another wonderful visit today was greated by pat and later by carl the fantistic crew also had a great technician david the work oil change and grease was completed in short order and pat also gave me quote for tires for my buick great job by all

5
Crystal Lake Auto Repair & Tire

Once again Douglas Automotive did a fantastic job working on my Mustang! The service there is professional and kind

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