Crystal Lake and Barrington Auto Repair

Great service as usual.

As always, very good and friendly customer care from Douglas Automotive. I usually go to the FRG location but came to Barrington this time for a wheel alignment and then brake line flush and change that was unexpected but due to be done. All dealings with them were very nice, friendly and professional and the job was done quickly on short notice. After 20 years coming to them at all 3 locations and with many family cars, I do not remember ever having any real issue or complaint that wasn't immediately and satisfactorily handled in person. I just won't go anywhere else. They are a nice, reliable, efficient and trustworthy group of people. And also affordable!

I have air conditioning at last!!!! This place is the best!! Good prices. Excellent friendly service. Go here!

I have taken my vehicles to the Crystal Lake Douglas many times. They consistently do an excellent job. They are courteous and professional, and always give a quote and a thorough explanation of the work that needs to be done. All repairs have been done in a timely manner and are always done right the first time. I would recommend them, and have recommended them to several friends.

Great service, honest, reasonable, and very professional.

Douglas Automotive obviously does their job of fixing cars well... or I wouldn't keep going back. But their customer service? Beyond. These guys are absolutely amazing. Highly, highly, highly recommend.

Although we had a slight issue on an unplanned repair. The Douglas team showed the integrity and trust that will keep me bringing all our family vehicles back for all types of service.

Excellent, on-time service from knowledgeable providers. Respectful customer service too!

We have taken our cars to Douglas for over 10 years. We trust them with the work they do, they only do the work that needs to be done. Prompt and friendly service with great communication.

Honest, fast, and friendly.