Crystal Lake and Barrington Auto Repair

Very prompt and professional service. Like the thoroughness too.

Excellent service. Pleasant on the phone. Easy to communicate texting service & online review of their inspection with details was great!

Once again very pleased with prompt professional service. Thank you

Excellent, professional care for all of our vehicles. We trust the work they do and appreciate their enterprise.

Fantastic as always!......

TY has always taken care of the Asprooth cars. Goes over and above what I expect. Today customer service and quality work are very hard to find. However not when it comes to our cars. I dont do reviews and I dont work for Douglas Automotive but this is a rare case. I TRUST THEM!

The people at Douglas always provide great service and communication. Very trustworthy. I highly recommend you give them a try.

I knew the owner when he started his first shop. His character was impeccable then as it is now. His quality was always second to none, as is his choice of employees. When a dealer tells you that you have to trace an engine that has 150,000 miles on it, and you take it to Douglas and they find that it is a $200. Fix, I'm going to Douglas Automotive for all of my automotive needs. Character and honesty IS what Douglas Automotive is all about, and always has been. They are the epitome of what a automobile repair business should be. My vehicle has never run better, and I have never had such a sense of someone having my back like I do with Douglas Automotive. (And no, I am NOT related to Doug McAllister). I know the character of the man behind the business.

Very reliable and trustworthy. Douglas Automotive stands behind their work.

We use Douglas Automotive for our business and personal vehicles and we have always been very happy with the work. We recently purchased a new truck for one of our daughters and wanted to have it looked over before finalizing the purchase. I thought they would just look it over and tell us what they thought, I really didn’t expect much more. I was pleasantly surprised with the detailed report that was sent over with pictures and an explanation of everything they found on the truck. I called with some questions and Edward walked me through the report and helped me understand the good and the bad things about the vehicle. We decided to purchase the truck and we will definitely have them perform the needed repairs.