Crystal Lake and Barrington Auto Repair

Category Archives: Douglas Q&A

Your A/C system doesn't take the winter off

Your A/C system doesn't take the winter off

Q. Why would I want to get my A/C repaired before heading into winter?

A. This question comes up quite often as we get toward the end of the summer cooling season and it came up again last week when we had a couple of those warm days. The client realized they were no longer getting cool air out of the vents so they brought the car in to see why.

After finding the vehicle was low on refrigerant, we isolated the leak at one of the hoses going to the A/C compressor. The client was of the mind to put the repair off till next year so as to not have to part with the money right now. We explained to them why that might not be such a good idea.

Anytime you have a leak in an A/C system, refrigerant is replaced by air, and air contains moisture. One of the biggest threats to an A/C system is moisture. By not repairing the hose you will expose the system to moisture for several months, rendering the Drier that is in the system fouled and in need of replacement at a mini

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Douglas Q&A

Your fuel tank should not rust prematurely

Your fuel tank should not rust prematurely

Q. I have a 2004 Hyundai Santa Fe with 78,000 miles on it. I just had to replace the fuel tank on it, due to it rusting out! I was quite surprised considering it is garage kept. I didn't have an extended warranty.

I contacted Hyundai directly to see if they would at least pay for the parts, to no avail. Is this a common occurrence and do I have any ground to stand on with Hyundai. Thanks for your help.

A. I have not seen a rusted fuel tank issue on the Santa Fe in either of our shops, but I did see two complaints online about it for two different 2003 models. Are there lots more of these issues where people are not complaining? I don't know.

Fuel tanks will rust out from time to time but I agree, it should not happen with a garage kept car that is less than 10 years old. Did you contact a dealer or did you contact the zone office? If there is a common problem and enough owners inform them of this problem, eventually they will have to address it

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Douglas Q&A

Be sure to tell auto shops of minor symptoms

Be sure to tell auto shops of minor symptoms

Q. I drive a 2006 Buick Lucerne. Recently I took it upon myself to bring my car into my mechanic for a new battery. I figured five years driving on this battery was cutting it close. I started noticing some little glitches with my vehicle that were making me feel like getting a new battery might be a good idea.

So I bring my car in to the mechanic and drive it home. The next morning I get in my car, go to start it and it will not start. I also discovered the door and trunk auto lock/unlock will not work from the remote. I thought replacing the battery would prevent the glitches I have been noticing, and would provide me with the peace of mind that my vehicle would start.

Now I have a vehicle with a new battery that absolutely will not start. What could be the problem?

A. I have more questions than answers on this one.

First off, when you took the car into the shop, did you tell them about concerns you were having or did you just ask them to replace th

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Douglas Q&A
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