Crystal Lake and Barrington Auto Repair

5
Barrington Auto Repair & Tire

Excellent customer service!

5
Barrington Auto Repair & Tire

Always great service!!

5
Barrington Auto Repair & Tire

Courteous and professional

5
Barrington Auto Repair & Tire

Fast and professional as always!

5
Barrington Auto Repair & Tire

Excellent service......excellent techician. Will only use douglas automotive for any future automotive work.

5
Barrington Auto Repair & Tire

Easiest tire change ever! Had tires sent to the shop directly, my daughter dropped off the wheels, and they called when they were ready to pop them onto the car.

5
Crystal Lake Auto Repair & Tire

As usual, I trust Douglas Automotive to keep my old car safe to drive--and they never disappoint. I am grateful.

5
Crystal Lake Auto Repair & Tire

Douglas Automotive is the only place we bring our cars into for repair. They are worthy of the trust we put in them. They always do a great job and stand behind their work. If you're looking for a reliable and trustworthy auto repair shop, this is the place for you.

5
Crystal Lake Auto Repair & Tire

Assume service as always

5
Barrington Auto Repair & Tire

It had been reported that the rear shocks were leaking on my Jeep. These shocks or struts were replaced by Douglas Automotive in January 2017, about 2 years and three months ago. Remembering the 3 year warranty I brought the vehicle back for an inspection. The leaks were confirmed and the parts replaced. The technician noted that the brake pedal was slightly soft and suggested a brake inspection. The inspection revealed 50% wear on the pads and functioning calipers but the pads were not sliding freely. he was able to disassemble the brakes, clean and free up the parts so my brakes are good again. I had requested this option vs replacing everything at this time. I am pleased with this shop, not all service shops have integerity and are honest with the customers. Carl explained everything well and when text messages were sent they were easy to understand and kept me informed.

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